Source: Consumerist

Category: Video

Please use the comments to demonstrate your own ignorance, unfamiliarity with empirical data and lack of respect for scientific knowledge. Be sure to create straw men and argue against things I have neither said nor implied. If you could repeat previously discredited memes or steer the conversation into irrelevant, off topic discussions, it would be appreciated. Lastly, kindly forgo all civility in your discourse . . . you are, after all, anonymous.

15 Responses to “How Starbucks Trains Customers to Behave”

  1. USSofA says:

    So how did McDonalds get us to clean up after a meal,throw out the trash and put the tray in the proper place?

  2. stanho says:

    This is so simplistic – the example of Starbucks is that IN THAT SETTING most customers prefer to learn the jargon to get faster service. Try that in an upscale restaurant! Also, do not forget there is a big difference between customers and employees – money flows one way

  3. alanvw says:

    Bullshit – I make a point of NOT using SBUX vocab when ordering. Full disclosure: prefer dunkin donuts over charbucks when the choice is available

  4. Paradiso says:

    “Extra large dark roast, please”
    I’m a bad custployee.

    On a side note, I’m not sure if I have ever seen two less sexually attractive women in my life. I guess it’s a good thing for them that there are necrophilliacs in this world.

  5. VennData says:

    How did the GOP get us to think that tax cuts create more tax revenue? Tax cuts for the rich create more jobs? And that our taxes are high?

  6. streeteye says:

    the line between customers and employees is increasingly blurred? this makes me rage…the line between imbeciles and talking heads is what’s increasingly blurred.

  7. boveri says:

    Yea, no one likes to be jerked, but it is a rather brilliant tactic for the barista to shout out the correct name. Brilliant because the customer doesn’t know he is being jerked, that is until we help this video go viral.

  8. Mike in Nola says:

    @Paradiso: I hadn’t quite sussed it, but I suppose you are correct about the unattractiveness. I did find that I was distracted by looking at how strange they were and wondering about the alleged female ability to see themselves as others do and what the interviewee thought others saw when looking at her.

    Never have been trained as I’ve been there only a few times. Still do not understand the attraction of the really bad coffee. I thought there was an interesting explanation of why Starbucks roasts their coffee so dark in an interview with a coffee expert on America’s Test Kitchen. It’s pretty simple: they can buy cheaper, inferior beans and the dark roasting covers up the deficiencies.

  9. The Synergizer says:

    Good thing I don’t drink their coffee, cause I’d be that jerk in line that never plays the games. I kinda like when others have contempt for me. That’s better fuel for my personal drive than Starbucks coffee ever would be.

    BTW – I also d0n’t think these two ladies are unattractive at all. A bit nervous sure, but still a couple of cuties! More for me I guess. Ladies: I’ll pick ya up at 7. Wear red and heels. *smiling*

  10. subscriptionblocker says:

    Ha! Was once a regular. Never could quite understand why I always insisted on using small, med, large terminology. Guess now I know …….

    If I ever go there again, will make sure I correct *them* should they shout their corpospeak for my order :)

    Pay cash and disobey. Force them to submit if they want your money. Especially web clowns, with their 5 page “agreements”. Smells like “tricks & traps”? Usually is.

  11. subscriptionblocker says:

    My new favorite website: http://10minutemail.com/10MinuteMail/index.html

    Never give a real email address to webfools. Force *them* to behave.

    ~~~

    BR: check out leemail.me

  12. Raleighwood says:

    Discussing the relative attractiveness of women having a business discussion is the equivalent of training the behavior of future misogynists.

  13. subscriptionblocker says:

    Re: Leemail

    Good tip. Thanks!

  14. The Synergizer says:

    @ Raleighwood: Um yeah…it’s not like the relative attractiveness of women has anything to do with business. Oh wait, it’s only tremendously prevalent throughout the ENTIRE human history of business. Don’t be so compartMENTAL and act like it doesn’t matter. Everthing is interrelated. BTW: P.C. = B.S.

  15. Raleighwood says:

    Yes, I suppose manners, tact, civility and “being PC” are all subjective – much like appearances – and exist in the eye of the beholder.

    It is interesting that a perceived deficit in appearance is worthy of comment but a perceived deficit in civility is classified as B.S.

    Peace out.